Differences

This shows you the differences between two versions of the page.

--- email [2024/10/16 12:20] – [SMTP: Other Popular Providers] nick
+++ email [2024/10/17 13:21] (current) – external edit 127.0.0.1
@@ Line 39: / Line 39: @@
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 ===== Email: Logging In =====
 Please note that some email providers (mainly Microsoft 365 Business) no longer support standard SMTP Authentication and are moving to different authentication standards. If your company uses Microsoft as their email
-provider, use [[#Email: Logging In|the method described below]].
+provider, use [[#microsoft|the method described below]].
 All other providers should support SMTP, but the largest ones (Google, Apple, Yahoo etc.) have announced plans to do the same within the next couple of years, so you will need to log in to your email again when that happens.
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 **Server:** smtp.mail.yahoo.com
 **Port:** 587
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 **Server:** smtp.mail.me.com
 **Port:** 587
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 Microsoft no longer supports SMTP for Business users, instead they require that your Business Account Admin register Call2Field as a "Tenant".
-If you see "Microsoft" as an option in the dropdown, then that's all already been done, so simply select it and then click the offcial **Sign in with Microsoft** button that appears underneath it to open a microsoft login popup where you can log in with your company account. It's that simple.
+If you see "Microsoft" as an option in the dropdown, then that's all already been done, so simply select it and then click the official **Sign in with Microsoft** button that will appear underneath it:
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+{{ :email_sign_in_wit_microsoft_button.png }}
-If "Microsoft" does not appear as an option in the dropdown menu however, then your Email Administrators have not yet registered Call2Field with your Microsoft Business account, and need to take the following steps to link them:
+This will open a popup with the familiar Microsoft login page - sign in as you usually would and you're all set!
-They need to register Call2Field as a "Tenant" and in doing so generate a "**Tenant ID**" for Call2Field, using the **Microsoft Entra** management system. If your Administrator isn't sure how to do this, direct them [[https://learn.microsoft.com/en-gb/entra/external-id/customers/how-to-create-external-tenant-portal|to the following Microsoft help manual]].
-Once you have a Tenant ID for Call2Field, you need to enter it into our system through the system settings:
+^ {{email_microsoft_login_username.png?nolink&350}} ^ {{email_microsoft_login_password.png?nolink&350}} ^
+-------
-  - Open **System Settings** from the dropdown menu in your username (top-right)
+If "Microsoft" does not appear as an option in the dropdown menu however, then your Email Admin has not yet registered Call2Field with your Microsoft Business account, and the following steps need to be taken to enable them:
-  - Stay on the first tab (**General**) and enter the code enter the code in the **Microsoft Tenant Id** textbox, in the **Email Options** section at the bottom of the page.
-  - Click the **SAVE SETTINGS** button at the top-right.
-Meanwhile, there are some ajustments that our support team will need to make to your Call2Field back-end to enable this form of sign-in on your account, so when you've decided you want to connect your Microsoft Business account to Call2Field, give us a call at [[tel:01296350350|01296 350350]], via our [[https://service.ringcentral.co.uk/ringme/ringme.asp?uc=DB26672C5AC9681305BA83B79219B18665053407108064,0,305,1,0&s=no&v=2&s_=3710|free online call service]], or by email to [[mailto:support@redzebrasoftware.com|support@redzebrasoftware.com]] to let us know we need to set up your server to handle Microsoft Tenanr authentication.
+  - Firstly, there are some adjustments that our support team will need to make to your Call2Field back-end to enable this form of sign-in on your system, so start by giving us a call on __01296 350 350__, or by email to [[mailto:support@redzebrasoftware.com|support@redzebrasoftware.com]] to let us know that we need to set up your server to handle "Microsoft Tenant Authentication".
+  - Your Email Admin needs to register Call2Field as a "Tenant" and in doing so generate a "**Tenant ID**" for Call2Field, using the **Microsoft Entra** management system. If your Email Admin isn't sure how to do this, please direct them [[https://learn.microsoft.com/en-gb/entra/external-id/customers/how-to-create-external-tenant-portal|to the following Microsoft help manual]].
+  - Once Tenant ID for Call2Field has been created, you or they need to enter it into our system through the system settings:
+      * Open **System Settings** from the dropdown menu in your username (top-right)
+      * Stay on the first tab (**General**) and enter the code enter the code in the **Microsoft Tenant Id** textbox, in the **Email Options** section at the bottom of the page.
+      * Click the **SAVE SETTINGS** button at the top-right.
+  - You must make sure that the first user to log in through this system is a Business Account **Administrator**, selecting the "Microsoft" option that will have appeared in the "Email Type" dropdown of both of the email settings, and by then clicking the "Sign in with Microsoft" button that selecting "Microsoft" will cause to appear.
+  - Once that's all done, all your user should be able to log in the normal way, [[#microsoft|as described above]].
-Once this is all done, every one of your Call2Field users should see a "Microsoft" option in both the email selection dropdowns which, when selected, will cause an official "Sign in with Microsoft" button to appear.
-You must make sure that the first user to log in through this Call2Field button is a Business Account **Administrator**, and then youd should be all set up and your users should all be able to see the "Microsoft" option and log in with their work emails.
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-If you are having any issues with setting up your emailing, please contact [[support@redzebrasoftware.com]] for assistance.
+====== Need More Help? Contact Support ======
+If you have any issues setting up your email that this wiki hasn't clearly conveyed to you then please contact our support department at by mailing [[support@redzebrasoftware.com]] or by calling __01296 350 350__ for assistance.