Differences
This shows you the differences between two versions of the page.
| Both sides previous revisionPrevious revisionNext revision | Previous revision |
| email [2024/10/17 13:21] – [Help & Support] nick | email [2024/10/17 13:21] (current) – external edit 127.0.0.1 |
|---|
| If "Microsoft" does not appear as an option in the dropdown menu however, then your Email Admin has not yet registered Call2Field with your Microsoft Business account, and the following steps need to be taken to enable them: | If "Microsoft" does not appear as an option in the dropdown menu however, then your Email Admin has not yet registered Call2Field with your Microsoft Business account, and the following steps need to be taken to enable them: |
| |
| - Firstly, there are some adjustments that our support team will need to make to your Call2Field back-end to enable this form of sign-in on your system, so start by giving us a call on __01296 350350__, or by email to [[mailto:support@redzebrasoftware.com|support@redzebrasoftware.com]] to let us know that we need to set up your server to handle "Microsoft Tenant Authentication". | - Firstly, there are some adjustments that our support team will need to make to your Call2Field back-end to enable this form of sign-in on your system, so start by giving us a call on __01296 350 350__, or by email to [[mailto:support@redzebrasoftware.com|support@redzebrasoftware.com]] to let us know that we need to set up your server to handle "Microsoft Tenant Authentication". |
| - Your Email Admin needs to register Call2Field as a "Tenant" and in doing so generate a "**Tenant ID**" for Call2Field, using the **Microsoft Entra** management system. If your Email Admin isn't sure how to do this, please direct them [[https://learn.microsoft.com/en-gb/entra/external-id/customers/how-to-create-external-tenant-portal|to the following Microsoft help manual]]. | - Your Email Admin needs to register Call2Field as a "Tenant" and in doing so generate a "**Tenant ID**" for Call2Field, using the **Microsoft Entra** management system. If your Email Admin isn't sure how to do this, please direct them [[https://learn.microsoft.com/en-gb/entra/external-id/customers/how-to-create-external-tenant-portal|to the following Microsoft help manual]]. |
| - Once Tenant ID for Call2Field has been created, you or they need to enter it into our system through the system settings: | - Once Tenant ID for Call2Field has been created, you or they need to enter it into our system through the system settings: |
