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general_system_settings [2021/08/19 10:44] darrylgeneral_system_settings [2023/06/21 11:35] (current) – external edit 127.0.0.1
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-====== System Settings ======+====== General System Settings ======
  
 +The General System Settings page is used to control options which affect all users. To access this, click your Username on the top-right and choose System Settings.
  
 +{{ :system_settings.png?nolink&200 |}}
  
-System Settings affect all users:+When the System Settings Sidebar opens the general system settings will open by default. If you are on a different settings page, they can be accessed by clicking "General"
  
-{{ :settings_system_settings.png?200 |}}+{{ :settings_general.png?500 |}}
  
-  * General Settings allows you to set up the Call Reference Flag and Custom Code +Each setting is detailed below:
  
-{{ :settings_general.png?600 |}}+^ Setting Name ^ Description ^ 
 +|Call Reference Flag Description|The name/description which appears against an optional tickbox on the Call screen| 
 +|[[Custom Code]] Label|The name/description which appears against an optional dropdown on the Call screen| 
 +|Call Custom Field 1 Text|The name/description which appears against an additional text field on the Call screen| 
 +|Call Custom Field 2 Text|The name/description which appears against an additional text field on the Call screen| 
 +|Make Custom Code Mandatory|Make the Custom Code field mandatory within the Call/Field Report screens| 
 +|Ignore Cover Times for Call Add|Response/Fix times work in real-time, not working time| 
 +|Log Call Status Changes|Any changes to Call Status are recorded in the database| 
 +|Attachments in Database|Store attachments within the database| 
 +|Disable Change Log|Disable the background log that records all changes and actions within the system|
  
 +When you have made all the changed that you need to make, click the save button to save the changes.
  
-  * Logged In Users Displays every user that is logged into the system, it also shows you their IP address and when their session expires +{{ :save_settings.png?200 |}}
- +
-{{ :settings_logged_in_users.png?600 |}} +
- +
-  * Call Note Logging allows you to choose which actions are auto-saved as Call Notes. +
- +
-{{ :settings_call_note_logging.png?600 |}} +
- +
-  * Mobile Settings affect the Mobile version of the software, allowing you to make changes such as hiding prices etc. +
- +
-{{ :settings_mobile_settings.png?600 |}} +
- +
-  * Accounting Settings allows you to select your Accounts software and configure it for use with Call2Field (e.g. Xero, Sage etc). +
- +
-{{ :settings_system_settings_accounts.png?600 |}} +
- +
-  * System Email is where you'll input your SMTP info in order to send Emails directly from Call2Field +
- +
-{{ :settings_system_email.png?600 |}} +
- +
-  * Portal Users shows you all the users that have been set up for the Customer Portal +
- +
-{{ :settings_portal_users.png?600 |}} +
- +
-  * Portal Email works the same as the System Email does, the main difference being that you'll need to input a recipient email as well. +
- +
-{{ :settings_portal_email.png?600 |}} +
- +
-  * Sales Settings  +
- +
-''Insert Image'' +
- +
-  * Customise Mobile Allows you to modify the appearance the Mobile version, essentially personalising it to your Business +
- +
-{{ :settings_customise_mobile.png?600 |}} +
- +
-  * Customise Portal lets you edit the appearance of the customer portal Such as the company name or Home page Message +
- +
-{{ :settings_customise_portal.png?600 |}} +
 ---- ----
  
general_system_settings.1629369877.txt.gz · Last modified: (external edit)

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