Differences

This shows you the differences between two versions of the page.

--- mapping [2021/08/04 14:18] – created gareth
+++ mapping [2021/08/24 09:49] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
 ====== Mapping ======
-The Mapping feature is a part of the Call Module, it is used to pinpoint where each of your Calls are, as well as where your Engineers are. In order to view Engineer locations, you can either use the Location from the Call2Field Mobile web app, or a vehicle tracking system.
+The Mapping screen is part of the Call Module, and can be used to plot where your [[Call|Calls]], [[Site|Sites]], and [[Employee|Engineers]] are on a map.
-----
+In order to view Engineer locations, you can either use the Location from the [[Call2Field Mobile]] web app, or a vehicle tracking system.
-==== Mapping View ====
-When you open the Mapping screen, there will be a Settings section at the top which you can use to filter what you see.
-''Insert Image Here''
+----
-Here you can filter by Customer, Area, Call Type, Engineer, and Custom Code.
+==== Mapping View ====
-You can also choose the range of Calls to see based on date and Call Status.
-On the right of the screen there is also an errors section which can be used to show any issues that are preventing Calls from showing within the Mapping screen.
+The Mapping screen displays your chosen icons on a map view. The further you zoom out, it will start to combine icons together and give them a number to display how many icons are within that area. If you click on one of these numbers, you can zoom into this area and see the individual icons within.
-Click the ‘Criteria’ button to show or hide your filter section.
+{{ :mappingview.png?nolink&800 |}}
 You can also click on the icons on the map to show more details.
-''Insert Image Here''
 ----
-==== Mapping Settings ====
+==== Settings ====
+To access the Settings for Mapping, click the Settings button on the top-right of the screen. Within this Settings section, you can specify which icons you'd like to see using the 'What to show' dropdown. There are also filters for Call Status, date range, [[Customer]], [[Area]], [[Call Type]], [[Employee|Engineer]], and [[Custom Code]].
+{{ :mappingsettings.png?nolink&800 |}}
-Within the mapping settings you can choose if you want to be able to calls, sites and engineer location info. you can also specify what call types, status areas and engineers to view specifically e.g. to view one specific engineers calls swell as their Van location.
+You can also see any errors in the dropdown on the right. Click the Settings button to hide the Settings panel again.
-''Insert Image Here''
-Once you have made your specific settings/filters be sure to click the "Refresh Map" button, this will update the map to show the filters you've just applied.