Differences

This shows you the differences between two versions of the page.

--- quote [2021/09/01 15:41] – [Parts/Charges] darryl
+++ quote [2023/06/20 08:55] (current) – external edit 127.0.0.1
@@ Line 39: / Line 39: @@
 ==== Parts/Charges ====
+The Parts/Charges tab shows a list of all lines on the  Quote. You can edit the lines by clicking the pencil, remove them by clicking the cross, or click 'Add New Line' to create new lines.
 {{ :quotelinetab.png?800 |}}
+Clicking 'Add New Line' will open a pop-up window
+{{ :quotelineadd.png?400 |}}
+The totals of your lines will be displayed at the top of the Quote screen.
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@@ Line 48: / Line 54: @@
 ==== Notes ====
+The Notes tab shows all Notes that have been added to the Quote. This can be used as an internal audit section for the Quote which can be updated whenever a change is made to the Quote, or just to add some extra details that the Customer doesn't need to see.
+{{ :quotenotestab.png?800 |}}
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@@ Line 53: / Line 62: @@
 ==== Extra Info ====
+The Extra Info tab is a custom tab which can be configured to add extra fields to the Quote screen. This can be useful if you need to capture specific information which Call2Field doesn't have dedicated fields for. Extra Info tabs also appear against the [[Customer]], [[Site]] and [[Equipment]] screens.
+{{ :quoteextrainfotab.png?800 |}}
+For more information on Extra Info tabs, please see the [[Design Custom Info]] screen.
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 ==== Attachments ====
 The Attachments tab is used to store files against a record. Many screens have an attachments tab, but all function in the same way.
-To add a new Attachment, click the 'Add Attachment' button or drag & drop your file onto the yellow box. You can then view and download these whenever you need to.
+{{ ::attachments_list.png?nolink&800 |}}
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+To add a new Attachment, click the 'Add Attachment' button or drag & drop your file onto the yellow box.
+You can then view and download these whenever you need to using the eye and download buttons on the record.
-==== Convert ====
+To Edit an attachment, click on the pencil icon on the left of the list. This will open up the edit window where you can re-upload it, change the description or change it's privacy settings.
-You can even convert the quote into a call via the “Convert to call” tab, to do so click the convert to call button, A window will open asking if you are sure you wish to do so, click ok to continue.
+{{ :attachment_add.png?nolink&600 |}}
-''Insert Image Here''
+Public and Private attachments are visible or invisible to Mobile users respectively.
-You will be taken to the “add new call” screen and the data will be auto filled in from the quote, from there, progress like adding any other new call.
-''Insert Image Here''
+----
+==== Convert ====
-Once the details are set save the call, same as you would any other, if the call is able to save a notification will appear establishing so.
+The Convert tab isn't a tab as such, it's a dropdown which gives you the option to convert your Quote into a [[Call]]. Clicking this will give you a pop-up window to confirm this, and then it will transfer you to the Call Add page, with details populated from the Quote.
-''Insert Image Here''
+{{ :quoteconverttab.png?150 |}}
+For more information, please see the [[Call]] page.
+----