====== Design Questions ====== The Design Questions screen can be used to create & maintain Question Sets within Call2Field. Question Sets are then applied to a [[Call Type]]. {{ :questionsblank.png?800 |}} There are four types of Question Set, which are detailed below: ^Question Set Type^Description^ |Call|Questions which are answered against a [[Call]], usually by the person logging the Call| |Field Report|Questions which are answered by an [[Employee|Engineer]] as part of their [[Field Report]]| |Risk Assessment|Questions which are answered by an Engineer prior to them starting their Field Report| |Customer Survey|Questions which are answered by the customer, either over the phone or on-site via the Engineer| ---- ==== Add Question Set ==== To add a Question Set, click the 'Add New Set' button. You'll then have a pop-up window to fill in. Give your Question Set a name, and then pick a type. You can also specify whether a signature is required for this Question Set. {{ :questionsetadd.png?600 |}} Click the Update button to save your new Set. ---- ==== Add Groups/Questions ==== To add Groups/Questions to your Question Set, click the 'Add New Question' or 'Add New Group' buttons: * 'Add New Question' will create an independent Question which doesn't belong to a group * 'Add New Group' will create a group which can contain Questions for the same [[Product]] or [[Product Group]] When adding either an individual Question or a Question Group, you can choose one of the following settings: ^Question/Group Type^Description^ |Not Specific|Will appear once per Field Report and is not specific to any Equipment| |For Each Equipment|Will appear for each Equipment record, regardless of what it is| |Product Specific|Will appear per Equipment, only if the selected Product matches| |Product Group Specific|Will appear per Equipment, only if the selected Product Group matches| Enter your Question text or Group name, and then choose the filter type (if creating a Group, you only need to do this to the main Group, not any Questions added underneath it) {{ :questiongroupadd.png?600 |}} Once you have added the Question/Group, it will appear on screen. For groups, you can add Questions by clicking the 'Add Group Question' button. This will ensure the Question belongs to the group and isn't a standalone Question. {{ :questions.png?800 |}} Questions can be set as Mandatory, forcing the user to complete them before progressing. ---- ==== Answer Types ==== There are five Answer Types which can be chosen - these are detailed below: ^Answer Type^Description^Extra Options^ |Text|Text field|Can be set as multiple lines| |Number|Numeric field|Can set a minimum or maximum number, and/or allow decimals| |Yes/No|Yes or No dropdown field|No extra options| |Date|Date field with calendar-style dropdown|Can set whether to include time, and whether to allow past/future dates| |Custom|Custom dropdown field with user's input as choices|Can allow multiple answers|