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General System Settings

The General System Settings page is used to control options which affect all users. To access this, click your Username on the top-right and choose System Settings.

When the System Settings Sidebar opens the general system settings will open by default. If you are on a different settings page, they can be accessed by clicking “General”.

Each setting is detailed below:

Setting Name	Description
Call Reference Flag Description	The name/description which appears against an optional tickbox on the Call screen
Custom Code Label	The name/description which appears against an optional dropdown on the Call screen
Call Custom Field 1 Text	The name/description which appears against an additional text field on the Call screen
Call Custom Field 2 Text	The name/description which appears against an additional text field on the Call screen
Make Custom Code Mandatory	Make the Custom Code field mandatory within the Call/Field Report screens
Ignore Cover Times for Call Add	Response/Fix times work in real-time, not working time
Log Call Status Changes	Any changes to Call Status are recorded in the database
Attachments in Database	Store attachments within the database
Disable Change Log	Disable the background log that records all changes and actions within the system

When you have made all the changed that you need to make, click the save button to save the changes.