Call2Field Help Manual

This is an old revision of the document!

Mobile

The Mobile Settings screen allows you to change the configuration of the Mobile version of Call2Field. These settings can only be accessed via the System Settings option within Call2Field Online.

The Mobile Settings are detailed below:

Setting Name	Description
Hide Custom Code	Hide the Custom Code dropdown from Mobile
Hide Field Report Lines	Hides the Field Report Line section from Mobile. This means Engineers will not be able to add any Parts/Charges to their Calls
Hide Auto Charges from Field Report Add	Hide Field Report Lines that are generated as a result of auto Callout, Labour or Travel time
Hide Prices from Field Report Preview	Hide the prices from Parts when on the Preview screen
Hide All Prices	Hide prices from Parts throughout the Mobile version
Allow Engineers to update Custom Info on Equipment	Allows the Engineer to edit and save data in the 'Custom Info' section (if set up)
Set the Install Date when adding new Equipment	If the Engineer adds a new Equipment item as part of their Field Report, the Install Date will be set as the current date
Force Risk Assessment before Field Report	Enforces completion of the Risk Assessment before the Field Report can be started
Restrict Call Finder to Engineer Only	Call Finder history will only show results for your logged in Engineer
Restrict Calls, Sites and Equipment to Engineer Only	The downloaded data will only be relevant to the Calls available to the Engineer
Allow Expenses	Allows the Engineer to fill out the expenses section
Encrypt offline data	Ensure that offline stored data is fully encrypted. This will have a noticeable impact on performance

When you have made all the changes that you need to make, click the save button to save the changes.

Please see Customise Mobile for information on how to update logos etc.