The Call Monitor screen is part of the Call Module, and is used to view a live list of all active or recently closed Calls. The Monitor can either be opened on the current tab, or using the 'new tab' option under Monitor on the Nav Bar.

The Monitor is essentially a Call List which can be filtered and colour-coded to suit the User's requirements. Each of the columns can be re-ordered, sorted and added/removed to give you your own personal view.

Click the three dots on any of the column headers to make changes to the available columns.