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problem

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Problem

The Problem codes are used when adding a call, they are an optional field that can be filled out to prefix a problem before explaining it further in the problem notes field.

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Problem codes are used similarly to the fault and repair codes they can be used to at a glance, understand what an issue is. The main difference being that Problem codes are present next to the notes section of a call.

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Appearances

  • Problem codes make an appearance as a n optional field to fill in when adding notes to a call, they appear just above the “notes” field
problem.1630397409.txt.gz · Last modified: (external edit)

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