design_questions
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Table of Contents
Design Questions
The Design Questions screen can be used to create & maintain Question Sets within Call2Field. Question Sets are then applied to a Call Type.
There are four types of Question Set, which are detailed below:
| Question Set Type | Description |
|---|---|
| Call | Questions which are answered against a Call, usually by the person logging the Call |
| Field Report | Questions which are answered by an Engineer as part of their Field Report |
| Risk Assessment | Questions which are answered by an Engineer prior to them starting their Field Report |
| Customer Survey | Questions which are answered by the customer, either over the phone or on-site via the Engineer |
Add Question Set
To add a Question Set, click the 'Add New Set' button. You'll then have a pop-up window to fill in. Give your Question Set a name, and then pick a type. You can also specify whether a signature is required for this Question Set.
Click the Update button to save your new Set.
Add Groups/Questions
design_questions.1630678918.txt.gz · Last modified: by darryl