The Mapping screen is part of the Call Module, and can be used to plot where your Calls, Sites, and Engineers are on a map.

In order to view Engineer locations, you can either use the Location from the Call2Field Mobile web app, or a vehicle tracking system.

The Mapping screen displays your chosen icons on a map view. The further you zoom out, it will start to combine icons together and give them a number to display how many icons are within that area. If you click on one of these numbers, you can zoom into this area and see the individual icons within.

You can also click on the icons on the map to show more details.

Within the mapping settings you can choose if you want to be able to calls, sites and engineer location info. you can also specify what call types, status areas and engineers to view specifically e.g. to view one specific engineers calls swell as their Van location.

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You can also choose how often the map itself updates in minutes, once you have made your specific settings/filters be sure to click the “Refresh Map” button, this will update the map to show the filters you've just applied.