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Codes
Codes are a fundamental part of Call2Field. Almost all of these are configurable which allows them to suit your specific needs. You can create your own Call Types, Fault Codes, Products, and many more. Codes are firstly used to set up easy to use dropdowns & pre-populated fields, which can then in turn provide you with comprehensive filtering and Reporting criteria.
The Codes List can be opened by clicking your name on the top-right of the screen, and clicking the Codes option.
Creating a Code
To create a code, first open the Code List, and then click on the Code you wish to add, for example 'Problem'
Codes List
Below is a list of all Codes, split into the Modules that they are mostly used in (although Codes can appear across multiple Modules):
System Codes | Description |
Employee | Record of an employee within the system |
User | Login account |
User Profile | Permissions for a User |