Codes are a fundamental part of Call2Field. Almost all of these are configurable which allows them to suit your specific needs. You can create your own Call Types, Fault Codes, Products, and many more. Codes are firstly used to set up easy to use dropdowns & pre-populated fields, which can then in turn provide you with comprehensive filtering and Reporting criteria.

The Codes List can be opened by clicking your name on the top-right of the screen, and clicking the Codes option.

To create a code, first open the Code List, and then click on the Code you wish to add, for example 'Problem'. From here, click the Add New button at the top of the list.

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Depending on the Code, you'll either have a new blank line within the list to populate, or for more complex codes you'll get a pop-out window.

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Enter the details of your new Code, and click the Save icon (this may be an 'Update' button if you're on a pop-out window).

Below is a list of all Codes, split into the Modules that they are mostly used in (although Codes can appear across multiple Modules):